Ernest Lattanzio
Experience Designer • UX/AI Enthusiast • Musician
Composing digital narratives
through melodic UX mastery
End-to-end solution development, from concept to completion, articulated through eloquent UX performance artistry.
"I'm thrilled to be at the forefront of AI in UX design.
It's empowering us to create more intuitive, personalized experiences than ever before.
This technology isn't just changing our tools—
it's expanding what's possible in our field."
Key Positions
UX Lead - Direct Markerting
UX Lead The Hartford's Marketing & Internal Comm’s departments, leading projects & teams working on the corporate & multiple marketing websites, external blogs, intranet and more.
UX Lead - Agency, Producers & Brokers
Lead the redesign of The Hartford’s Quote and Management application for all Agents and Brokers’ Property & Casualty Insurance.
UX Lead - Global & Large Commercial
UX Lead for the redesign of ASCEND (formerly Navigators), The Hartford’s Global & Large Commercial quoting management application.
“In his role, Ernest leveraged the full power of the UX process leading design and ideation sessions, conducting A/B tests, and leveraging data to update designs that drive more users in the personal lines and small commercial quote funnels.”
Milton Jackson
Vice President, Head of Customer Growth, The Hartford
“Ernest worked very closely with our partners to bring about the best experiences for our customers at every point in their interactions, striving for small breakthroughs every day to create a more engaging, easier experience for our customers.”
Kurt Gannon
AVP UX, the hartford
Work Highlights
2023
user Experience lead, Global Specialty and Middle & Large Commercial Channels
The Hartford
UX Lead for 6 agile dev teams, leading the redesign, and experience improvements for 3 global quoting applications.
2022
user Experience Lead, Enterprise Channel
The Hartford
Pioneered world-class digital experiences as UX Lead for the corporate website, marketing portals, external blogs, internal intranet, agency portals. Chairman Award nominations in 2019 and 2020 recipient
2019
user experience lead, Agent Channel
The Hartford
Received 2018 Chairman Award leading the transformation of the company's EBC Agency Portal.
2016
Senior UX Designer
The Hartford
As Principal UX Designer, pioneered transformative digital experiences across The Hartford's internal and external applications.
2014
Digital e-Commerce Web Product Manager
CIGNA Healthcare
Manged launch of CIGNA's 2013 first ever, e-commerce site with federal/state healthcare exchange integration.
2012
Senior UX Designer
CIGNA Healthcare
Helmed multiple online consumer and internal experiences.
Received the 2011 CIGNA Presidential Award.
Skills & Such
education
Bachelor of Fine Arts
Graphic Design & Photography
Minor in Art History
Visual Arts Scholarship Recipient
awards
2020
The Hartford’s Chairman’s Award
2018
The Hartford’s Chairman’s Award
2014
CIGNA President’s Award
Strengths
20+
Years Design Innovator
12+
Creative/UX Leadershitp
14+
Lean UX Agile
Technical Proficiencies
Design Tools: Figma, Sketch/InVision, Axure, Adobe XD, Balsamiq, Procreate
Project Management & Collaboration: Teams 360, Rally, Agile, Lean UX, Jira
Productivity & Analytics: GSuite, Google Analytics, Mixpanel
AI & Machine Learning: Claude, ChatGPT
Creative & Office Suites: Adobe Creative Suite, Microsoft Office
User Research & Testing: UserTesting, SurveyMonkey, Qualtrics
Development & Handoff: Zeplin
Additional Skills:
Extensive cross-platform proficiency.
Actively implementing AI technologies to enhance UX research methodologies, streamline data analysis processes, and accelerate prototype development.
Connect with Me
Ernest Lattanzio
Let’s Link!
Cheshire, CT | New York City, NY